Premiere Club FAQ
How can I register?
You can click here to complete an online registration form, or visit your local Krikorian Premiere Theatre where registration forms are available for you to complete and return to the manager on duty.
Why do you need my address?
How will I get my card?
Cards will be mailed within one business week from receipt of registration. All cards will be mailed to the address provided on your registration form.
Do I earn points when making a purchase on Movietickets.com?
Yes. When ordering your tickets online at Movietickets.com be sure to enter your Premiere Club card number in the space provided so you can earn points for your purchase. As an added bonus, the service charge will be waived! Compliments of Krikorian Premiere Theatres.
Do I earn points when making a purchase through the online Movie Mall?
While you will not be rewarded points when making a purchase through the Movie Mall, you will receive points when redeeming your discount tickets at the box office or using your Krikorian Gift Card at your local Krikorian Premiere Theatre.
Do I earn points when purchasing my movie tickets through the kiosk?
Yes. Be sure to swipe your Premiere Club card when prompted.
How will I receive my rewards?
Every time you hit a rewards threshold, a redemption coupon will automatically print at the Box Office, Kiosk or Concession Stand register.
What happens if I lose my Premiere Club card?
Please email email@example.com and someone will be in touch with you within 48 business hours to gather the necessary information and transfer your points to a new card. Your new card will then be mailed to you.
How do I earn points?
By continuing to go to the movies at Krikorian Premiere Theatres. Be sure to present your Premiere Club card before any transaction at the box office or the concession stand. You will earn one point for every dollar spent (maximum 25 points per card, per day).
How can I check my point balance?
Simply visit www.kptmovies.com/rewards and click on "Check Point Balance."
Do my points ever expire?
I forgot to present my card prior to the transaction being made. How can I receive my points?
Let the theatre manager know and they will fill out a Manual Adjustment Form. Ticket stubs or receipts must be attached in order for the corporate office to add points. This must be done on the day of your visit. Old receipts will not be accepted.
How do I change my address or personal information associated with my Premiere Club card?
Simply email firstname.lastname@example.org with your card number and notify us of your change request. A Premiere Club team member will contact you within 48 business hours to confirm any changes.
How do I replace a lost/stolen/damaged card?
Simply email email@example.com and provide your first and last name and explain your need for a replacement card. A Premiere Club team member will contact you within 48 business hours to confirm the information. From there all your Premiere Points will be transferred to a different card and your new Premiere Club card will be mailed directly to you.
I received a free small popcorn/drink reward, can I upgrade to a medium?
Premiere Club rewards are only redeemable for the stated item and do not have any cash value towards an upgrade.
How do double-points days work?
Instead of earning 1 point for every $1, you will earn 2 points for every $1! Spend the same amount of money, but earn more points! (maximum 25 points per card, per day)
Is my card good at all Krikorian Premiere Theatre locations?
I lost my reward coupon, can I get a replacement?
We are unable to issue replacements for lost rewards coupons.
I can’t find my rewards coupon; can the cashier just look up my points and know I’ve earned a reward?
You must present your rewards coupon in order to redeem it. The cashier does not know whether or not a rewards coupon has been redeemed
My reward coupon expired before I could redeem it, can I get a replacement?
We are unable to issue replacements for expired rewards coupons.
I hit 500 points; do I go back to zero points?
No. Your points continue to accumulate and the rewards cycle repeats. For example, when you reach 550 points, you receive the same reward you did at 50 points.
I received a replacement card, but when I used it at the theatre, I didn’t have my points. Do I lose my points when I get a replacement card?
You do not lose your points. The first use of the card activates it and at the end of day, the theatre’s system syncs with the main system and all your points will be added to the card. You can visit www.kptmovies.com/rewards to check your updated point balance.
I received a birthday postcard in the mail; how do I redeem it?
You don’t need to do anything. We automatically add your birthday points to your card.
What happens if I pass a rewards threshold, but don’t get a rewards coupon?
E-mail firstname.lastname@example.org and a Premiere Club team member will look into the issue.